Orders

We are pleased to accept orders by any of the following methods. Online transaction via secure server or by *. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa and Visa Electron payments. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

The web price not includes VAT at 20%. In the majority of cases when ordering goods online you may well receive a "Confirmation of Order" email from the supplier. It usually tells you that the supplier has received your order and may include an expected dispatch and/or delivery date. The supplier might also accept your payment or at least place a reserve on that amount via your credit/debit card. However, neither of these things constitute the formation of the contract.

In the great majority of cases the point at which the contract is deemed to be accepted by the supplier and formed with you is itemised in their Terms & Conditions. You will need to read these. Most companies will state that the contract is formed "On delivery".

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Terms & Conditions By using this site you are agreeing to these terms and conditions.

Products, Prices & Content

Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary.


All prices are shown in Indonesian Roepia (IDR) and are exclusive of UK VAT at the current rate (20%) unless clearly stated. Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.


Any information displayed on our web site(s) or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.


We reserve the right to alter our prices and specifications without notice.


Ownership of Goods

All items supplied to the customer remain the property of Supernova Int. Ltd until final payment of all sums owing in respect of those goods has been received in full by us.


Complaints

If you wish to complain about any aspect of your dealings with us please email us to info@microgreensindonesia.com we will reply within five working days of receipt.